FAQ

Our Company

Where does the name Jardesca come from?

JARDESCA is our word that we created by combining the root romance language word for “garden”(Jardin, Jardina etc ) and the word for “fresh” (fresca) to communicate “fresh from the garden”.

Where are you located?

We make Jardesca in Sonoma, CA.

How do I visit?

We currently do not have a visitable location, however if you are in Sonoma you can sip us poolside at The Lodge at Sonoma or The Fairmont Sonoma Mission Inn & Spa.

How do I book a private event?

Please send us an email at info@jardesca.com with your preferred date, time, and location.

Our Product

How do you serve Jardesca?

To enjoy the lively fresh luscious taste of Jardesca pour 3 oz. over ice. Add a splash of soda and a citrus twist if desired. It is simple to use and delicious in wine cocktails and spritzes. Mixologists also love Jardesca as a fresh, all natural base for low abv cocktails.

Is Jardesca sweet?

Jardesca is not a sweet drink. We created Jardesca to be an ideal balance of slightly sweet roundness on the tongue, with a crisp, clean finish. Because we don’t use sugars and syrups, 3oz of Jardesca is only 99 calories.

Why serve over ice?

At 17% ABV we designed Jardesca to stand up to ice as it adds to the refreshment and adding ice further opens the essences in our Jardesca California Aperitiva.

What is California Aperitiva?

Our California Aperitiva, like California wine, was created to redefine the European traditions of Aperitifs and bring relaxed sophistication and delicious taste to our “California Aperitiva” moment. Many traditional European aperitifs were originally created as medicines or used herbs to mask weak or cheap wine. Consequently, they tend to be bitter and challenging on their own. Our goal with our Jardesca California Aperitiva was to start with delicious taste and use our botanicals to amplify that delicious taste.

Is Jardesca a wine or spirit?

Jardesca is legally classified as an aperitif wine. Jardesca is a wine blend fortified with a fine grape spirit, but at 17% ABV and all grape based can be sold in accounts with beer and wine licenses.

What specific wine varietals and botanicals make up the blend?

The heart of the blend is a light, floral Viognier. The lead botanicals in our California Aperitiva are pink grapefruit, pink peppercorn and bay leaf. Every individual palate finds something slightly different to love in Jardesca California Apertiva and we don’t like to prejudice that experience with a full list of ingredients. Combining the wine blend and the eau de vie distilled with botanicals creates a taste experience that no individual element can take credit for.

How long does Jardesca last?

Jardesca California Aperitiva stays fresh, when refrigerated, for at least 6 weeks after opening. Unopened the bottle is at its best enjoyed within a year or two of purchasing but we always recommend drinking it as soon as possible.

Where can I find Jardesca in my area?

We are currently being served at select resorts in California. To purchase Jardesca, please visit our online store.

Managing My Order

Can I edit or cancel my order once it’s been placed?

There’s only a short window of time for us to edit or cancel your order. Please send us an email at shop@jardesca.com and we’ll do our best to make the adjustments. Once an order ships, no changes may be made

What is your return policy?

All purchases are final sales. We cannot refund or exchange for any reason.

Shipping

Where is my shipment?

You will receive a tracking number via email once your order is processed and packaged for shipment. You can track the location of your package through that tracking number. Note: tracking information may not be immediately available due to time difference between order processing and shipping carrier package pickup.

How much do you charge for shipping?

We offer free shipping on club shipments, trial kits and the perfect pair. For 6-bottle orders, there is a $20 shipping fee.

Do I need to be present to receive my shipment?

YES! Someone 21 or older must be present to sign for your shipment. If no one of age is available, the shipment will be returned. If you have already placed your order and do not think anyone of age will be available to receive your shipment, please give us a call or email us ASAP!

How long will my order take in transit?

We ship out orders every Tuesday and Thursday. Once your order is handed over to UPS or GLS, transit times can take between 1-5 business days depending on the delivery location.

Can you ship to my state?

Jardesca can currently ship online wine orders to the following states: CA, DC, FL, MN, NV, and OR.

The Club

What are the benefits of becoming a member?

Receive a customizable 3 Pack ($99 per shipment) 3 times per year, exclusive seasonal offers, discounts on additional purchases, and free ground shipping on all orders.

When do my benefits begin?

As soon as you sign up! Just make sure you are signed into your account when you shop on our website.

When do I get my first shipment?

We offer the option of receiving your first shipment right away or waiting for the next seasonal send. You will receive an email from us after you sign up to confirm your preference.

When and how do I receive notifications regarding club shipments?

You will receive an email at least 2 weeks prior to each club shipment. This email will confirm your bottle preferences and your shipping address. If we do not hear from you by the cutoff date listed in the email, your club order will process, and ship as stated.

How can I make changes to my membership?

You can log into your account anytime by clicking on the “My Account” section in the menu bar. Under your profile, choose the selection “Club List” and select “Edit Club”. Here you can change your bottle preferences, payment method and shipping address. You can also send us an email at shop@jardesca.com for assistance with your membership.

Can I customize the bottles in my shipment?

Yes! When you first join The Club, you get to choose which bottles you’d like to receive. And you can always edit your bottle preferences ongoing in the “Edit Club” portion of your account.

Can I cancel my club membership?

We always offer the option to skip a shipment if you prefer to not receive your seasonal order. Otherwise, you may request to cancel your membership any time by sending us an email at shop@jardesca.com.

When do you charge my card?

We process club shipments seasonally in March, May, and August. You will receive an email notification at least 2 weeks prior to confirm your order.

Can I pick up my club shipment?

Currently we only offer to ship your order, however we happily cover the shipping fee for you!

Policies

Shipping

Orders are processed and shipped within 1-2 business days of being received. You will receive a tracking number via email once your order is processed and packaged for shipment. Note: tracking information may not be immediately available due to time difference between order processing and shipping carrier package pickup. We do not offer International sales or shipping at this time. We cannot deliver wine to P.O. boxes, so please provide a physical address. Jardesca can currently ship online wine orders to the following states: CA, DC, FL, MN, NV, OR.

21+ Signature Required – You must be 21 years of age to order or receive orders from Jardesca Inc. Any shipments containing alcohol are sent with an “Adult Signature Required” sticker, and the delivery person is required to ask and review identification upon delivery. This means that you will have to be present at the time of delivery as packages will not be left on the doorstep, even if requested. We recommend shipping to a business address, if no one over 21 will be present to receive & sign for the package. If no one is available to receive the package, two subsequent attempts to delivery will be made. If a final, third attempt, is unsuccessful, the package will be returned to the warehouse. Jardesca Inc. is not responsible for additional shipping charges. If a package is returned, please contact shop@jardesca.com and reference your order number. A re-shipping fee will be applied to all orders that are sent back out.

Returns

All purchases are final sales. We cannot refund or exchange for any reason.